Pam Ross started her own training and consulting business after spending more than 15 years working “in the trenches” in Operations and Human Resources in customer-oriented businesses. During her time working for large and growing corporations, she was involved in building culture and improving employee engagement from a strategy and program development perspective. She discovered a talent for translating strategy into execution, inspiring action, developing leaders, and creating people programs that drive exceptional customer experience, which she is extremely passionate about.
Pam has developed a very engaged community on social media and has also become known as a thought leader in the area of Social Business and Innovative HR practices. She is a sought after speaker about Social Media Magic for HR and the Workplace. She is also a Partner and Producer of Impact99: Ignite a Social Workplace HR Summit.